Programme

Chris Skinner
Chief Executive
BALATRO LTD

Why cash is stupid

• Why cash is irrelevant in the twenty-first century
• Why people won’t let go of it
• How to create a cashless society
• The rise of the invisible payments world

Dr Michael Salmony Member
EUROPEAN PAYMENTS COUNCIL

The European banks' view of payment-based value-added services

• Status and plans of EPC e- and m-payments
• Further value-added services based on SEPA payments
• The perspective of banks and the European Commission on payment-based innovations

Stuart Butler
Head of Business Development and Sales
ALTAIR FINANCIAL SERVICES INTERNATIONAL PLC

Convergence of the mobile telecom and prepaid card industries

• Why telecommunication companies are well positioned to exploit the prepaid debit/stored value opportunity
• Why consumers adopt mobile payment systems
• How consumers, telecom companies and prepaid card suppliers can benefit
• Proximity pay, RFID, contactless mobile and the convergence of technologies

Chris Reddish
Group Head
PrePaid Europe MASTERCARD WORLDWIDE

Reviewing the constantly changing prepaid card industry

• Clarifying the market opportunities
• Determining the different business models available
• Exploring the new regulatory issues that have arisen
• Highlighting some success stories

Dietmar Wiedemann Project Manager SEMOPS

Detailing the European e- and m-payment markets

• An overview of the mobile payment procedure SEMOPS
• Analysing the e- and m-payment markets within the member states
• Identifying different payment service providers and their offers to get a holistic view on the European market
• Providing an index to assess the mobile payment maturity in each member state

Liisa Kanniainen
Executive Director MOBEYFORUM

Exploring the mobile financial services ecosystem

• The key challenges for successful MFS developments
• The evolvement of different revenue streams
• Directions for standards within the ecosystem business model
• Evaluating alternative directions for the future success of MFS

John Strand
CEO
STRAND CONSULT

The fight against micro-payments: the winner takes it all

• Different perspectives from industry players
• Price vs number of transactions
• Volume is king: who is King Kong?

Dr Key Pousttchi
Head of Mobile Commerce Working Group
UNIVERSITY OF AUGSBURG

How technology influences consumer uptake of mobile payments

• Outlining the various realisation technologies for m-payments in different payment scenarios
• Evaluating how the technology can determine m-payment usage
• Presenting the results of the MP4 consumer usability study on
  m-payments
• Exploring the possible impact on the industry

Dermot Turing
Partner
CLIFFORD CHANCE LLP

Ensuring the new payment services legislation is no surprise

• Understanding the danger areas in new payments-related legislation
• Coping with the legal and regulatory environment in establishing a non-cash payment channel
• Handling the international issues
• Addressing the risk factors

Dominic Peachey
Policy Advisor
FINANCIAL SERVICES AUTHORITY

The financial regulator's approach to new payments channels

• The UK approach to financial regulation
• The FSA: a new regulator for the new millennium
• Staying ahead of the game: the challenge of balancing high regulatory standards with facilitating innovation, competition and business efficiency

Wiebe Ruttenberg Head of Market Infrastructure Division EUROPEAN CENTRAL BANK

The ECB's views on SEPA and its impact on payment innovation

• The creation of a Single Euro Payments Area and the first experiences
• The impact of SEPA on payment innovation
• Views from the ECB to ensure a continued success of SEPA

A global perspective: lessons learnt from Japan and Asia

• Reviewing the history of contactless solutions in Japan and Asia
• Lessons learnt and data from Japan: differences in customer behaviour between card and mobile based contactless solutions
• A vision of the future for contactless:
• Multi-application (eg. Ticketing, eCash, Loyalty, ID etc)
• Multi-device (Card, Mobile Phone, PC, TV, Games etc)
• A customer centric view of the contactless ecosystem
• The future of contactless and key success factors for making it happen

Jump to start of Day One

Mung Ki Woo
Group Strategic Marketing - Advanced Products and Services
Vice-President Payment and Contactless
ORANGE

Mobile contactless: an evolution or a revolution for payment?

• Why mobile contactless is much more than the contactless card
• Why it is a major business opportunity for banks
• How mobile operators and banks can collaborate to deliver this promise
• Concrete examples of service deployments by Orange

Alastair Gilchrist
Director of Parking WESTMINSTER CITY COUNCIL

How much does £25m in mixed coinage weigh? A council case study into elimination of cash

• What's wrong with cash, why take an alternative, what options were looked at and where we are now
• Issues with moving to alternative payment mechanisms and how some have been overcome
• Benefits of using new channels and what this means for the future

Julian Niblett
Head of Cash and MI
Retail Operations
BOOTS

Case study: Boots’ approach to the new payment trends

• Is cash dead?
• Contactless: speed vs cost
• What is needed for contactless to be widely adopted

Omar Rifaat
New Channels
Innovation and Acceptance
VISA EUROPE

The Visa payWave London Launch

• Visa payWave: what is it?
• Learnings so far from the London Launch
• Other launches in Europe
• Mobile payments: the next wave

Gerhard Romen
Director of NFC
Market Development

Mobile: the phone as a credit/debit card, the consumer’s ticket and more

• User interaction
• Acceptance and usability
• Experience and learnings from real commercial projects using NFC devices

David Birch
Director
CONSULT HYPERION

Experiences with NFC

• Case studies regarding the implementation of new payment services
• Exploring the lessons learned
• Analysing what this means for the retail e-payments world

Mary-Carol Harris
Head of NFC Programme
O2 UK

Payments in mobile

• Successfully introducing mobile payments
• Overcoming the challenges
• Maximising the opportunities for the future

Jean-Marc Meslin
Head of Innovation and Business Development
OBERTHUR TECHNOLOGIES

At the crossroads of contactless technology

• Meeting the challenges of increased speed in contactless transactions
• Maintaining the highest level of security required by EMV standards
• Outlining the future opportunities and threats facing the contactless technology landscape

Michel Barjansky
Head of Business Development
RATP

• Assessing the different ways in which mobile ticketing can be implemented
• Combining contactless, NFC and m-payments in a single handset
• Examining the possibilities of a revolutionised ticketing system

Will security be a ‘driver’ or ‘inhibitor’ for mobile banking? The criminal learning process

• Past, present and future learnings
• Is there a global criminal pattern that we can learn from?
• Will security be a driver or inhibitor to mobile banking?

Erkki Poutiainen
Head of Strategy and Infrastructure
NORDEA CASH MANAGEMENT

Analysing risk issues in corporate bank channels and new e-services

• Issues behind emerging corporate requirements for communication standards
• Introducing standards as a way to reduce complexity: improving risk management for customers and banks
• Counterparty risks for customer-to-customer services using e-invoicing as an example

Closing remarks from the Chair

End of conference